Shipping Policy

Shipping Zones

We currently ship across India to various locations. Please enter your pin code at checkout to confirm serviceability.

Processing Time

  • Orders are typically processed within 2-3 business days (excluding weekends and public holidays) after order confirmation.
  • For bulk orders or special requests, processing times may vary and will be communicated during order placement.

Delivery Time

Once dispatched, estimated delivery times vary based on your location:

  • Within Gujarat: 3–5 business days
  • Metro Cities (outside Gujarat): 4–8 business days
  • Other Locations: 7–10 business days

Note: These are estimated times. Delays may occur due to unforeseen circumstances such as weather conditions, public holidays, natural calamities, or logistical issues.

Risk of Loss/Damage in Transit

The risk of loss or damage passes to you once we deliver the items to the carrier. Hadvani's is not responsible for any loss or damage that occurs in transit.

Carrier Liability

While we work with trusted courier partners, once goods are handed over, Hadvani's liability is limited to the carrier's standard terms and conditions.

For any transit issues, customers are encouraged to contact the courier directly, and we will assist with required documentation.

Shipping Charges

Shipping charges are calculated at checkout based on order value and delivery location.

We may offer free shipping promotions from time to time, clearly indicated on our website.

Order Tracking

Once your order is dispatched, you will receive a shipping confirmation email with a tracking number.

You can use this number to track your order on the courier partner’s website.

Undeliverable Packages

Packages may be returned to us if undeliverable due to:

  • Incorrect or incomplete address
  • Repeated failed delivery attempts
  • Refusal to accept the package

In such cases, the customer is responsible for any re-shipping charges. If a refund is requested, it will be processed excluding original shipping costs.

Packaging

All Hadvani's products are carefully packed using high-quality, food-grade packaging to maintain freshness and prevent damage during transit.